Operate

Managing IT like a Business

While most CIOs, IT executives and senior managers agree that it’s important to link IT investments to key business outcomes, relatively few feel their organization does a very good job of doing so, according to a recent surveys.
It is time that IT is managed as a real business. Budgets that are not allocated to business objectives should be reconsidered until the value (Return On Investment) is recognized. This applies to projects as well for the annual budget rounds.

Challenge

In most organisations, IT have grown in size and complexity. More importantly, the role of IT function has changed. Once primarily a support function, IT has become an important strategic unit that can help develop the business – providing business support, optimization of core processes and frameworks for innovation. With the increasing IT importance comes increasing costs. IT costs exert pressure on the budgets of modern companies. To control these expenses, you need systematic follow-up on the effect of your IT investments as well as IT operating costs. Is the delivered IT support, and are the costs, in line with the business importance?

Services

Optimize IT – Provide support to your IT organization to shift from a technology focus to a service orientation that provides customer-driven solutions to business problems. This is done by creating an understanding of the IT value and matching the cost of IT services and operations.

Publications

Link to Publication Increasing Complexity of Managing a Global e-Commerce Function

Link to Publication Cloud Computing from a Business Viewpoint (part 1)

Link to Publication Cloud Computing from a Business Viewpoint (part 2)

Link to Publication Getting in Control with the Balanced Score Card

Interim

Independent consultants assist organisations in strategy development, operational improvement, financial planning and transformation projects as well as due diligence and crucial business information work. An interim manager enables an organization to harness the skills of a highly experienced person to fulfill the needs of an organization at a particular moment in its life. The interim management capacity can be used at a time of crisis to turn round a failing service or business or offer expertise to a challenged management team.

Challenge

At a particular moment in its life an organization sometimes lacks the skills of a highly experienced person to fulfill the needs of the organization. It can be useful to temporary add an independent IT management consultant to assist an organisation in strategy development, operational improvement, financial planning or transformation projects.  Beside this also project teams are composed of (more junior) team members lacking the required experience. Adding interim management capacity can help to overcome this lack of experience in the project team.

Services

Interim –  Provide a pragmatic interim staffing solution to fulfill an vacant  IT management function within your organization. An interim staffing solution can also be used to provide your organization some breathing space during the recruitment of a permanent IT manager, or during a period of temporary absence of an existing IT manager.